1. Who we are

This website, iptvnyc.us, is operated by IPTV NYC(“we”, “us”). You can reach us at support@iptvnyc.us.

2. Information we collect

We keep data collection minimal. When you order or contact us via WhatsApp we receive the information you choose to share: your WhatsApp display name, phone number, and the content of your messages (such as your chosen plan and device type). When you email us we receive your email address and message content.

3. What we do not collect

This website does not require account registration, does not use on-site payment forms, and does not run third-party advertising trackers. We do not sell personal information.

4. How we use information

To activate and deliver your IPTV plan and credentials.
To provide setup help and customer support.
To notify you when a plan you purchased is close to expiry, if you ask us to.

5. Data retention

Order-related conversation history is retained only as long as needed to support your active plan. You may request deletion of your conversation history and contact details at any time by messaging us on WhatsApp or emailing support@iptvnyc.us.

6. Third-party services

Communication happens over WhatsApp, which is operated by Meta Platforms and governed by its own privacy policy. This site is served through standard web hosting infrastructure that may log IP addresses for security and reliability purposes.

7. Your rights

Depending on your jurisdiction (including New York State and, if applicable, the EU/UK), you may have rights to access, correct or delete personal information we hold about you. Contact us and we will respond within 30 days.

8. Changes

We may update this policy from time to time. The “last updated” date at the top reflects the latest revision.

See also our Terms of Service and Refund Policy.

Privacy Policy