Existing customers

Renew your planKeep watching without a gap.

IPTV NYC plans are prepaid and never auto-renew. Nothing is charged to a card without you asking, which also means access stops on your expiry date unless you renew. Message us in the last week of your plan and we extend it the same day, during business hours.

How renewal works

Three steps, no reinstall.

01

Message before you expire

Send us a message with your expiry date. Doing it a few days early is what keeps your access continuous — there is no grace period built into a prepaid plan.

02

Pick your next length

Stay on the same plan or move to a longer one. Longer plans cost less per month, and renewal is the cheapest moment to switch because nothing on your device changes.

03

Keep your setup

A renewal extends the expiry on your existing line, so your app, your playlist and your favourites stay exactly as they are. No reinstall, no re-pairing your Firestick or Smart TV.

Renewal pricing

What each length costs.

Renewal prices are the same as new-customer prices — there is no loyalty penalty and no price that quietly rises in year two. What changes between the plans is only the per-month rate:

  • 1 Month — $15 upfront, which works out at $15.00 per month.
  • 3 Months — $25 upfront, which works out at $8.33 per month.
  • 6 Months — $35 upfront, which works out at $5.83 per month.
  • 12 Months VIP — $65 upfront, which works out at $5.41 per month.

Renewing on the 1 month plan twelve times would cost $180.00 across a year. The 12 Months VIP plan covers the same year for $65, a difference of $115.00 — and eleven fewer renewal messages to remember. That is the whole argument for the longer plan; if you prefer to stay flexible and renew month to month, that is a perfectly reasonable choice and we will not push you off it.

If you are unsure which length suits you, the plans page lays out what is included in each one, and the FAQ answers the questions that come up most often before a renewal.

Before you renew

Worth checking first.

A renewal is a good moment to fix anything that has been mildly annoying you rather than carrying it into another term. Tell us in the same message and we sort it out together:

  • Buffering at peak time. If evenings have been rough, that is usually the app or the network rather than the plan — the buffering guide walks through the fixes in order.
  • A new device in the house. Changed your TV or moved to a different box? Check the device guides so your renewal starts on the right setup.
  • A different player app. Some apps handle large channel lists better than others; the player comparison covers the ones worth trying.
  • Missing something you expected. Tell us what you were looking for before you renew, so we can confirm honestly whether it is there rather than after you have paid.

Our refund policy applies to renewals exactly as it applies to first orders, and the contact page lists every way to reach us if WhatsApp is not convenient.

Renewal FAQ

Renewal questions

Does my IPTV NYC plan renew automatically?

No. Every plan is a one-time prepaid payment with no card kept on file and no automatic charge. Your access simply ends on the expiry date unless you choose to renew, which is why we recommend messaging us a few days before.

When should I renew?

Message us any time in the last week before your expiry date. Renewing before the plan ends means your credentials keep working without a gap, so you never lose access mid-game or mid-series.

Do I keep the same login after renewing?

In most cases yes — a renewal extends the expiry date on your existing line, so nothing changes on your device and there is no reinstall. If anything does need to change, we tell you before you pay.

Can I switch to a longer plan when I renew?

Yes. Renewal is the natural moment to move to a longer plan, and the longer plans cost less per month. You can also switch to a shorter one — there is no penalty either way.

What if my plan already expired?

Message us anyway. Reactivating a recently expired line is usually straightforward and you keep your setup. The longer the gap, the more likely you will need fresh credentials.

Will you send me reminders?

Only if you asked us to when you ordered. We do not add anyone to a reminder list automatically, and we stop as soon as you renew or tell us to stop.

Renew on WhatsApp